FAQ – Frequently Asked Questions

  • Are reservations required?

    Reservations are not required but you might want use our table reservation service during popular times to assure that you have a good table. Call 615-709-3159 Monday – Friday during regular business hours for more information.

  • Can reservations be made for the same day I plan on visiting?

    Reservations can only be made Monday through Friday during regular business hours (9 am to 5 pm) by calling 615-709-3159

  • What entertainment do you have scheduled for the weekend?

    We have a variety of live entertainment along with Beyond Wings performances every weekend. Check out our events schedule to see what is happening this weekend.

  • Can I celebrate my birthday at Plaza Mariachi? Can I bring cake and balloons?

    We welcome birthday celebrations at Plaza Mariachi and you can bring cake and balloons. We do ask though, if you are bringing balloons, to sit at a table near the back so you are not obstructing the view of the entertainment for the other patrons.

  • Are highchairs available?

    Yes, highchairs are available on request.

  • What is the cover charge for entertainment?

    Daytime entertainment is usually free. There is a cover charge on Saturday nights for Bailamos and we also regularly host ticketed events and the price will vary depending on the event. Always check the event for the charge.
    The cover charge for Bailamos is as follows:
    • Ladies are FREE until 11 PM. After 11 PM $10
    • Men age 21 + are $10 at 9 PM
    • Men under 21 are $15 at 9 PM

  • Is there a dress code?

    Plaza Mariachi is a family-friendly destination and we ask that our guests always dress appropriately. We have additional dress code requirements for our dance parties on Thursday and Saturday nights as follows:
    • No white t-shirts
    • No jerseys
    • No hats
    • No shorts
    • No flip flops

  • Is Beyond Wings kid friendly?

    Yes, Beyond Wings is a family-friendly show that is good for all ages.

  • How much are reservations for kids?

    $10 per child and the price for adults depends on the section of the Plaza that is requested Call 615-709-3159 for more information.

  • What ages is the Tito’s soft play suitable for?

    It is recommended for children ages 3 – 10.

  • Where can I find the menus for the restaurants?

    You can find the restaurant menus on our website here.
    • Madera Cafe Menu
    Tres Gauchos Menu
    Taquería Hidalgo Menu
    Z-Bar Menu

  • Does Plaza Mariachi have table service or is it self serve?

    Madera Cafe has table service, the rest of the locations are self serve.

  • Is Plaza Mariachi set up like a food court?

    The food hall area is set up like a food court but there is also sit down service at Madera Cafe.

  • When does the mariachi play?

    The Mariachi band is regularly scheduled on Friday evenings and Sunday afternoons but that is subject to change for special events and occasions. Please check our events schedule to verify the times of their performances.

  • Do you have handicap accessible tables?

    Yes the tables in section one are wheel chair accessible. For special requests please ask the hostess at Madera Cafe.

  • What is the best place to eat for vegan or gluten free meals?

    For vegan or gluten free meals we recommend going to Madera and making a special request.

  • Can I buy gift cards to give as gifts?

    Yes, please call 615-709-3159 for more information.

  • Do you offer catering?

    Yes, please use the contact us form to request more information and someone will be in touch with you.

  • What type of entertainment is Beyond Wings?

    Beyond Wings is circus type variety entertainment with shows that include aerials, fire, balancing, etc.

  • Does Plaza Mariachi have public wifi?

    Yes, Plaza Mariachi does provide free guest access to wifi.

  • Are furry friends allowed?

    Only service animals are allowed.

  • I lost an item. Who do I contact?

    Please Call 615-373-9292 Monday-Friday 9am-5pm.
    Please contact Plaza Mariachi security on weekends and after business hours.

  • Does Plaza Mariachi have coupons?

    Plaza Mariachi occasionally has seasonal promotions such as Plazoosdays that offer coupons. Please check our website for any promotions that may be offered.

  • How do I contact Lyft? Where is lyft located?

    The Lyft office located in Plaza Mariachi does not have a phone. Please contact them by creating a support ticket in the Lyft app or by coming in. Lyft is located in the back of the Plaza near the public restrooms.

  • Can I hold a private event at Plaza Mariachi?

    We do host private events at Plaza Mariachi. Please fill out the contact us form if you are interested and someone will be in touch with you.

  • What is HFF? (The Hispanic Family Foundation)

    The Hispanic Family Foundation is a 501(c)(3) non-profit organization dedicated to improving the quality of life for Hispanic families in Middle Tennessee. They work through their platforms of— Economic, Education, Social Services, Advocacy and Culture—to provide programs that strengthen the Nashville Hispanic community.

  • Are outside food and drinks allowed?

    No outside food and drinks are allowed with the exception of a birthday cake for birthday celebrations.

  • Are the Salsa Dancing lessons free and what time does it start?

    Yes, the Salsa Dance Lessons are free and they start at 7:30 PM on Thursdays and 8:00 PM on Saturdays.